Scheduling spay/neuter appointments
APPOINTMENTS ARE REQUIRED for Spay/Neuter surgery. Appointments are scheduled one week in advance ONLY, and requests for appointments will be accepted only on Mondays. Here’s how it works:
We will accept requests via phone every MONDAY from 9am-5pm for appointments for the following week only. Requests will ONLY be accepted during these hours; messages left outside of these hours will not be returned, including messages left prior to 9am on Mondays
Call 313-451-8200, press 1, and leave a message indicating that you are requesting a spay or neuter appointment (please specify that you need an appointment for spay or neuter, to differentiate your request from appointments for our vaccine clinic). Your message should include whether you have a dog or a cat, the sex and age of your pet, your pet’s breed, and for dogs, we also require your dog’s weight.
Requests for appointments must be made via phone. We will not accept requests for appointments from email or Facebook.
Appointments are EXTREMELY limited and fill up VERY quickly, especially for medium and large dogs. We return calls in the order received, so the earlier you call, the better your chances of getting an appointment. However, we routinely receive 100+ calls between 9:00 and 10:00AM, so even calling early is not a guarantee.
Once appointments are filled for the following week for your pet’s species, sex, and weight (dogs only), we will not return any additional phone calls. We apologize for this inconvenience, but our call volume is too large to return every call once appointments are full. If you do not receive a call back by the end of the day Thursday, please call the following Monday to try again. For major holidays that fall on Mondays, spay or neuter appointment requests will be accepted on the Tuesday after the holiday between 9am and 5pm.
We regret that we are not able to accept pure-bred dogs of the following breeds:
– Boston Terriers
– Bulldogs (French and Old English)
Payment is due at the time you drop off your pet. We accept cash, credit, or debit cards, but no checks, American Express, or Care Credit. There is a processing fee of up to $3 for all credit/debit card transactions over $25. Please see Fees for a complete list of our spay/neuter services and fees.
Please note that The PAWS Clinic requires full pre-payment of the surgery fee for any client who has failed twice to show up for an appointment, or who has twice given less than 24 hours notice of the need to reschedule an appointment. This pre-payment must be made in person at The PAWS Clinic, and is non-refundable.